NANT CONFERENCE POLICIES, TERMS, & CONDITIONS
PARTICIPANTS
Cancellation and Refund Policy
Cancellation requests for in-person or livestream registration must be submitted in writing (email or fax are acceptable) and received—not postmarked—by March 16, 2026.
Cancellations received before this deadline will be refunded in full, less a $100 administrative processing fee. Cancellations received after March 16, 2026, and no-shows will not be refunded.
Livestream registration includes access to the designated livestream sessions and the replays of those sessions. CE credit is available only to participants who attend the livestream event in real time. Because all livestream registrants receive full access to the replay, refunds are not available after March 16, 2026.
Registrant substitutions submitted in writing before March 16, 2026, will be accepted without penalty.
Transfers
- In-person registration fees may be transferred to a one-day livestream registration with a refund of the difference, if requested in writing before March 16, 2026.
- Livestream registration fees may be upgraded to in-person registration before March 16, 2026, subject to availability and payment of any additional corresponding fees.
NANT reserves the right to substitute faculty or to cancel, modify, substitute, or reschedule sessions because of speaker availability or other circumstances that are unforeseen or beyond the control of NANT. If unforeseen circumstances prevent NANT from delivering the program in person, NANT reserves the right to convert in-person conference registration to alternate program delivery method. In such cases, NANT will ensure registrants receive access to equivalent educational content and CE opportunities. NANT will not be responsible for travel expenses incurred by the participant in the unlikely event that the program is canceled. NANT shall assume no liability (other than refund stated above) whatsoever in the event this conference is canceled, rescheduled, or postponed due to a fortuitous act, Act of God, unforeseen circumstance, or any other event that renders performance of this conference impracticable or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to illness, war, fire, extreme weather, or other emergency. NANT reserves the right to adopt a Covid/communicable disease safety policy should the need arise. If you have any questions, please email us at info@neonataltherapists.com.
Photography & Videography Consent
NANT may capture video and photographic content during the conference for use in marketing, educational, and promotional materials. By registering, participants acknowledge and consent that their image or likeness may appear in such materials. Images and video will be used respectfully and in keeping with NANT’s mission.
Waiver & Release Policy
In consideration of my participation in the Event, I, on behalf of myself, my heirs, representatives, executors, administrators, and assigns, HEREBY DO RELEASE NANT, its officers, directors, employees, volunteers, agents, representatives and insurers, from any causes of action, claims, or demands of any nature whatsoever including, but in no way limited to, claims of negligence, which I, my heirs, representatives, executors, administrators and assigns may have, now or in the future, against NANT on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the Event, however, the injury or damage occurs.
I further certify that I am of lawful age (18 years or older) and otherwise legally competent to sign this agreement, and that I have legal capacity to act in this matter. I further understand that the terms of this agreement are legally binding and certify that I am signing this agreement, after having carefully read it, of my own free will.
Complaint Policy
It is the policy of the National Association of Neonatal Therapists (NANT) to respond to customer complaints, disputes, and issues swiftly and to take each complaint seriously. NANT promotes a quick, decisive, and accurate response to all inquiries, questions and concerns brought to our attention. All complaints must be filed in writing (email or handwritten) and sent to the NANT Customer Support Specialist, Kristie Passage, at info@neonataltherapists.com. The NANT Customer Support Specialist is responsible for responding within 72 hours M-F to written complaints. She will draft responses to customers/Members, and the Director of Operations will be cross copied on all responses. NANT will keep a central file of complaints and responses for one year from the registered complaint. Any complaints not resolved to the satisfaction of the customer/member will be dealt with by the Director of Operations within 72 hours M-F.
EXHIBITORS
Registered exhibitors are entitled to the following:
- Standard 10×10 display/exhibit space as purchased for use during the stated exhibit periods. Floor displays are permitted as long as they do not extend beyond the booth space.
- Two booth attendants included per booth. Attendants may participate in the educational sessions. Attendants who are also occupational therapists, physical therapists, or speech- language pathologists are eligible to receive CE credit.
- Company logo and contact information in the conference app.
- Invitation to opening celebration and special events as indicated.
Exhibitor Guidelines
Exhibitors are responsible for reading and adhering to these guidelines.
- Exhibitor is registered upon receipt of payment in full or one-half of registration fee. A deposit of 50% of the booth fee is due with your exhibitor registration, with the balance due by March 16, 2026. No exhibitor will be permitted to erect a display until space rental is paid in full.
- Exhibitor shall not assign, share or sublet any space without written consent of NANT, nor may any portion of the display extend beyond the boundaries of its booth or block the view of other exhibitors.
- Exhibitors may take orders and complete sales.
Booth Assignments
NANT considers multiple factors when assigning booth space. In the event of a conflict, the date of registration, frequency of participation, and special needs of exhibitors will determine final assignments. All decisions are final.
Cancellation and Refund Policy
The National Association of Neonatal Therapists (NANT) will refund 50% of the booth fee for cancellations submitted in writing more than 60 days prior to the conference dates. No refunds will be issued for cancellations received less than 60 days before the conference.
Responsibilities
Liability: The exhibitor shall be fully responsible to pay for any and all damages to conference facility and its owners or managers which results from any act or omission of exhibitor. The exhibitor agrees to defend, indemnify and hold harmless the Conference, NANT, and conference facility, and each of their owners, managers, officers of directors, agents, employees, subsidiaries, and affiliates, the exposition service, and all agents and employees thereof (hereafter collectively called ‘Indemnities’) from any damages or charges resulting from exhibitor’s use of property, imposed for violations of any law or ordinance, where occasioned by the negligence of the exhibitors or those acting under the direction of the exhibitor, and further, exhibitor shall at all times protect, indemnify, save and hold harmless the Indemnities against and from any and all losses, costs, damages, liability, or expenses (including attorney’s fees) arising from or out of or by reason of any accident or bodily injury or other occurrences to any person or persons, including the exhibitor, its agents, employees, and business invitees which arises from or out of or by reason of said exhibitor’s occupancy and use of the exhibition premises, the hotel, or any part thereof.
Insurance: It is the exhibitor’s sole responsibility to obtain business interruption insurance coverage on all exhibit material, equipment or apparatus introduced into the conference location premises; to have comprehensive general liability and property damage insurance protecting against any liability which may accrue by reason of alleged wrongful or negligent conduct of the exhibitor in the amount of not less than $1,000,000 per occurrence; to have Workman’s Compensation insurance meeting statutory limits or insurance required by similar employee benefit acts as well as insurance having a minimum per occurrence limit of at least $100,000 against all claims, which may be brought for personal injury or death of exhibitor’s employees. All such coverage is to include contractual liability. NANT accepts no responsibility for the loss of, or damage to, any of the said materials or displays, and the risk of all such loss shall be on the exhibitor.
Security: It is the individual exhibitor’s responsibility to safeguard equipment and material from the time it is brought into the facility until it has been removed. It is also the exhibitor’s responsibility to remove any dangerous materials from its displays when unsupervised and to provide and use its own proper hazardous waste disposal system.
Cancellation of Conference: NANT may cancel the conference or exhibition for any reason. The Conference, conference facility and official service contractors shall not be liable for any expenses incurred by the exhibitor except for an exhibit fee refund issued in an amount deemed consistent with the expenditures and commitments already made.
Failure to Occupy: Any space not occupied by the first exhibitor showcase will be forfeited by the exhibitor, reassigned, or used by the Conference without refund unless arrangements for delayed occupancy have received prior written approval by NANT. All booth equipment must be in position before the exhibit hall opens and must remain in position and staffed during the activities scheduled in the exhibit area. Booths may not be broken down prior to the scheduled time.
Special Restrictions: (1) Circulars, advertising matter, etc., may be distributed and patronage solicited only within the space assigned to the exhibitor presenting the materials. (2) Exhibitors are prohibited from using amplifying equipment of any nature without permission from Conference Management, and, if permission is granted, the use of such equipment must not interfere with adjacent exhibits or other activities in the exhibit hall. (3) Nothing will be used within the exhibit hall that will injure, mar, or in any manner deface any surface of the hall or any equipment contained herein. (4) Exhibitors are prohibited from hosting an event (educational or social) that is concurrent to any part of the conference agenda without written permission from NANT.
Nonflammable Materials: All materials including muslin, velvet, silken, or other cloth or banner used in the exhibit hall MUST be nonflammable. The exhibitor agrees to accept full responsibility for the compliance with city regulations in the provision and maintenance of adequate safety devices and conditions for the operation of machinery and equipment under city codes. It is the exhibitor’s responsibility to check with the official exhibit service contractor to be certain their exhibit and accompanying equipment can be moved into the designated exhibit area and conforms to safety and fire regulations. Any and all services needed from the service contractor or facility over and above those provided as standard are the responsibility of the exhibitor.
Sales: Direct over-the-counter sales are permitted. All goods, advertised items and services must be those provided during the exhibitor’s regular course of business and listed in the appropriate place on the application for space. Exhibitor is responsible for collecting and paying all taxes required by law. Filing the proper forms and complying with the regulation are the direct responsibilities of the exhibitor.
Amendment: Any point requiring a decision relative to the exhibits, if not specifically covered in writing, is subject to determination by NANT. NANT will have sole authority to interpret and enforce all rules and regulations contained herein, to make any amendments thereto, and to make such further rules and regulations as shall be necessary for the orderly conduct of the conference. All such amendments and future rules and regulations will be made available to exhibitor.
Compliance: Exhibitors will comply with these terms and conditions; rules and regulations of conference facility; city, state, or federal regulations governing this exhibition.
Photography and Videography Consent
NANT may capture video and photographic content during the conference for use in marketing, educational, and promotional materials. By registering, exhibitors acknowledge and consent that their booths, products, representatives, and booth visitors may appear in such materials. Images will be used respectfully and in keeping with NANT’s mission.
DISCLAIMER
The views, opinions, and statements made during live events, online, in websites, social media, by anyone are solely those of the presenter and may not reflect the views of the National Association of Neonatal Therapists (NANT).
While NANT makes every effort to present accurate and reliable information via website and/or live event, NANT does not endorse, approve, or certify such information, nor does it guarantee its accuracy, completeness, efficacy, or timeliness. Reference to any commercial product, process, or service does not constitute or imply endorsement or recommendation by NANT unless expressly stated.
NANT assumes no responsibility for consequences resulting from use of the information contained herein or obtained at linked sites or live conferences and expressly disclaims all liability for damages arising out of use, reference to, reliance on, or performance of such information. The information provided is not meant as a substitute for professional advice from a legal, healthcare, financial, accounting or other professional on any subject matter. One should not act upon this information without consulting with an appropriate professional and employers’ policies, procedures, and guidelines.
NANT specifically disclaims any liability for any direct, indirect, incidental, consequential or special damages arising out of in any way connected with access to or use of this or related websites or any content, information, materials or services herein.